Language: English
Currency guides

Why your card charge can differ from a currency converter

A converter provides a reference amount, while your card issuer or exchange provider determines the transaction's final pricing. Different rates, timing and fees can explain a mismatch.

Before you begin

Keep the original receipt and note its currency. Compare the final posted transaction rather than assuming that a temporary authorization is the settled amount you will pay.

Step by step

  1. Enter the receipt's original amount in Currency using the correct source currency.
  2. Note the app's rate-update information and converted estimate.
  3. Check the payment provider's transaction details for its rate and separate charges.
  4. Compare like-for-like totals, including any fees that are shown separately.

Check the result

If the merchant charged in your home currency, you may be comparing a merchant-converted amount with a reference conversion of the local price. Read the receipt before trying to reconcile the two.

Limits and troubleshooting

Currency does not replace the issuer's statement or guarantee a particular exchange rate. For an unexplained charge, use the issuer's published transaction details or support process; changing the app's refresh frequency will not alter a completed payment.

Sources and further reading

Source language may differ

Publisher disclosure: SpaceNode develops the app described here. Screens and options can vary by version, device and region. Manufacturer names identify compatibility and do not imply endorsement.